We accept orders online to give our customers the convenience of purchasing their dress or gown directly from our website without the time and expense that we incur when you experience our outstanding customer service in our physical retail location. The prices in our store are not necessarily equal to the price on our website. If you see a lower price on another website for the exact style from the same designer, then you can KNOW FOR CERTAIN that website is producing and selling counterfeit dresses or gowns of inferior quality and shipping them as originals. The designers that we represent do not allow their collections to be displayed on a website for a lower price than the MSRP price that you see on our website. Please note that the prices that you see on our website reflect the Designer’s Suggested Retail Price. We assure you that your experience ordering from us online can only be surpassed if you come to our store to experience our outstanding customer service in person. But have no fear our passion is for customer service. No returns or credits will be issued for online purchases for any other reasons other than those indicated above.
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We will issue a full credit if, due to unforeseen circumstances, if your item cannot be shipped in time for your wear date and that we will inform you of this extremely rare occurrence in a timely manner. We stand behind this policy by extending a full return and credit policy if we ship you the wrong style, color or size.
We will address all important contingencies, including confirming that your item will be received in time for your wear date We will do everything possible to make sure that your order is filled in a timely basis and that your shipment will arrive exactly when and how you expected. However, as an online customer please be assured that: Unfortunately, since we will not have the opportunity to meet you in person, you will not be able to receive the full extent of our passion for customer service. When you place an order on our website we will treat you with the same care and respect that we extend to our in-store customers. If you have questions regarding what size to order, please do not hesitate to contact us at 30 or email us at “attention Online Sales” we will get right back with you to check your size.ĭeja Vu Boutique is a Full-Service Specialty Store retailer with a brick & mortar physical location where customers shop daily. Many dresses need alterations for the perfect fit.
Alterations are normal, because every “body is different”. You are solely responsible for choosing the correct size. (Please consult the correct vendor size chart to determine the size you need to order). When you place an order online with Deja Vu Boutique, you can be confident that you will receive a new, fresh dress in the size/color that you request. You agree to the following terms of sale.
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